If you cannot use your printercontinue to the next step. Continue to the frequently asked questions in this document for more information. If you can use your printeryour driver installed, and you do not need to continue with the steps in this document. If a Found new hardware window displays, follow any prompts to install the driver, and then try to print. Make sure your computer is turned on and connected to the Internet. Refer to the section that matches your connection type for steps to connect the printer.

Step 2: Connect your printer to the computer Before installing the built-in driver, connect the printer to the computer or to your wired or wireless network. Right-click the printer icon for your printer, and then click Remove Device.įollow the on-screen instructions to complete the process. Search Windows for devicesand then click Devices and Printers in the list of results. If your printer connects to the computer with a USB cable, disconnect the cable from the printer. Step 1: Remove the printer from Devices and Printers Remove any icons for your printer from the Devices and Printers folder. This video shows the steps to follow if the built-in driver failed to install in Windows Click here to see this video in full screen on YouTube. How does HP install software and gather data? Are you working from home? This document is for HP printers and computers with Windows When you connect the printer to your computer wirelessly, with a USB cable, or an Ethernet cable, Windows 10 does not automatically install the built-in printer driver. See your browser's documentation for specific instructions. Modify your browser's settings to allow Javascript to execute.

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Instant Ink customers please visit instantink. We are experiencing longer than expected wait times to reach an agent. Windows 10 printer unspecified device setup in progress

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